Lazaris Material - Download FAQ

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Shopping Cart FAQs For Downloading New Digital Titles

Click on the questions below to open, click again to close.

Can I burn the video files onto a DVD so I can play these files in my DVD player?

Can I burn these audio files to a CD so I can play them in my car?

Can I now use these digital files on my iPad or iPhone?

Can I use these files on my other portable digital audio devices?

Can't I just send you my iPod (or other mobile digital device) and have Concept: Synergy load these titles on there? I don't want to spend the time downloading all these titles and transferring them to my iPod.

Do I need a broadband connection to download these titles?

How does this work?

How long do I have to download my digital purchases?

I have downloaded quite a few titles already in the Windows Media format. Can I convert those titles to this new format?

I use a Mac. Will these new types of audio and video files work on my Mac?

I want to download the DVD titles. On what devices can I play these titles?

If my digital mobile device (iPod, iPhone, etc) gets damaged with a collection of the new Lazaris digital downloads on there, what do I do?

I'm going to get a new computer so I can download titles from the Lazaris site. What are the system requirements I should look for in a new computer?

I've downloaded a few titles, but can't find them on my computer. Where did they go?

I've downloaded quite a few titles in the Windows Media format. Can I trade those in and get credit toward this new digital format?

The download started, but did not complete. What do I do now?

What is the new format of these audio and video files?

What media players will play these files?

Where can I get more technical help with these downloads?

Why are you offering the audio & video in this new format?

Will I be charged again if my first download is incomplete?

Will I be charged tax when I purchase these digital titles?

Will these titles play on the very latest of Apple's digital mobile devices? iPods?

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